Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

Armellino Agency Insurance (“Armellino Agency Insurance,” “Armellino,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with https://armellinoagency.com (the “Website”), including when you communicate with us through our website forms, artificial intelligence (“AI”) chat features, telephone, email, or other online services.

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information from you in several ways, including information you voluntarily provide, information collected automatically when you use the Website, and information received from third parties.

Information You Provide to Us

Depending on how you interact with the Website, we may collect information such as:

First and last name
Email address
Telephone or mobile phone number
Mailing or property address
ZIP code
Information about your home, automobile, business, property, boat, motorcycle, or other insured assets
Current insurance information
Insurance coverage preferences
Information about the type of insurance you are seeking
Information needed to prepare or obtain an insurance quote
Preferred method or time of contact
Information submitted through contact or quote forms
Information provided during conversations with our AI chatbot
Information provided to an Armellino representative through the Website
Any other information you voluntarily provide to us

Please do not submit sensitive information through the Website or AI chatbot unless specifically requested and appropriate for the purpose of obtaining insurance services. This includes Social Security numbers, driver’s license numbers, financial account numbers, passwords, medical information, or other highly sensitive information.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Approximate geographic location
Pages viewed
Links and buttons clicked
Date and time of visits
Referring website or advertising source
Website interaction and navigation information
Search terms or campaign information that led you to the Website
Information about how you interact with advertisements
Cookies, pixels, tags, scripts, and similar technologies
Other technical and usage information

This information may be collected even if you do not submit a form or otherwise directly identify yourself.

2. Information Collected Through Our AI Chatbot

The Website may provide an AI-powered chatbot or conversational tool designed to answer questions, assist visitors, identify insurance needs, collect information, and connect visitors with Armellino Agency Insurance representatives.

When you interact with the chatbot, we may collect and retain information contained in your conversation, including information you voluntarily provide during the conversation.

For example, the chatbot may collect information about:

Your name
Contact information
The type of insurance you are interested in
Your current insurance situation
Your property or vehicle
General coverage needs
Information necessary to help us contact you
Questions, comments, or other information included in your conversation

AI Disclosure

The chatbot is an automated technology and may use artificial intelligence to generate responses. It is provided as a convenience and is not a substitute for advice or recommendations from a licensed insurance professional.

Information provided to the chatbot may be reviewed by Armellino Agency Insurance personnel or authorized service providers for purposes including responding to your inquiry, improving customer service, qualifying leads, obtaining insurance quotes, and providing insurance products and services.

You should not provide highly sensitive personal information to the chatbot unless specifically requested through an appropriate secure process.

If you provide your contact information through the chatbot, you understand that Armellino Agency Insurance may use that information to contact you regarding your inquiry, insurance products, quotes, coverage options, or related services.

3. How We Use Your Information

We may use information collected through the Website for purposes including:

Responding to inquiries
Contacting you regarding an insurance request
Providing insurance quotes
Comparing available insurance products or coverage options
Assisting you in obtaining insurance
Providing customer service
Following up on quote requests or other inquiries
Communicating with you about products and services
Marketing and advertising our services
Measuring advertising effectiveness
Understanding how visitors use the Website
Improving the Website and its functionality
Improving our AI chatbot and customer interactions
Personalizing your experience
Maintaining records of inquiries and communications
Detecting and preventing fraud, abuse, or security incidents
Protecting the security and integrity of our systems
Complying with legal and regulatory obligations
Enforcing our agreements and policies
Performing other purposes disclosed at the time information is collected or otherwise permitted by law

4. Insurance Marketing and Lead Generation

Armellino Agency Insurance may use information submitted through the Website, including information submitted through forms and our AI chatbot, to determine whether we may be able to assist you with insurance products or services.

If you request information, a quote, a callback, or other assistance, we may contact you using the telephone number, email address, or other contact information you provide.

Communications may include:

Insurance quotes
Requests for additional information
Follow-up communications
Information regarding insurance products
Coverage recommendations or options
Promotional or marketing communications
Other communications related to your inquiry

Providing information to us does not guarantee that you will receive a quote, coverage, or a particular insurance product.

Insurance coverage, eligibility, rates, premiums, terms, and availability are determined by applicable insurance carriers and underwriting requirements.

5. Telephone, Email, and Text Communications

If you provide a telephone number or email address, we may use that information to communicate with you regarding your inquiry, quote, insurance coverage, or related services.

Where required by applicable law, we will obtain appropriate consent before sending marketing text messages or making certain types of automated or prerecorded calls.

You may opt out of marketing communications by following the unsubscribe instructions included in an email, replying as instructed to a text message, or contacting us using the information provided below.

Opting out of marketing communications does not necessarily prevent us from contacting you regarding an existing policy, transaction, inquiry, service request, or other non-marketing matter.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, web beacons, tags, scripts, local storage, and similar technologies to operate the Website and understand how visitors interact with it.

These technologies may be used to:

Remember preferences
Analyze Website traffic
Measure advertising campaigns
Understand how visitors interact with our Website
Determine whether advertising campaigns result in Website visits or inquiries
Provide relevant advertising
Create audiences for advertising and remarketing
Detect fraud and security threats
Improve Website functionality

You may be able to control cookies through your browser settings and, where applicable, through a Website cookie or privacy preference tool.

Disabling certain cookies may affect Website functionality.

7. Analytics and Advertising Technologies

We may use third-party analytics and advertising technologies to understand Website usage and measure the effectiveness of our marketing.

These technologies may include services such as:

Meta Pixel and related Meta advertising technologies
Google Analytics
Google Ads and related Google advertising technologies
Microsoft advertising technologies
Other analytics, advertising, attribution, retargeting, or conversion-tracking services

The specific technologies used on the Website may change over time.

These services may collect information about your device, browser, IP address, Website activity, advertisements viewed or interacted with, and other information associated with your use of the Website.

For example, Meta Pixel may allow us to measure actions visitors take on the Website after interacting with advertising and may help us understand the effectiveness of our advertising campaigns.

Third-party companies may use cookies and similar technologies in accordance with their own privacy policies.

We do not control the privacy practices of third-party advertising or analytics providers.

8. Interest-Based Advertising and Remarketing

We may participate in interest-based advertising, behavioral advertising, retargeting, and remarketing programs.

These technologies may allow us or third-party advertising providers to show advertisements to individuals who previously visited our Website or interacted with our advertisements.

Advertising platforms may use information collected through cookies, pixels, device identifiers, and similar technologies to help determine which advertisements may be relevant to a visitor.

You may be able to limit certain forms of interest-based advertising through settings provided by your browser, device, advertising platforms, or applicable privacy preference tools.

9. Information We Share With Third Parties

We may disclose information to third parties when reasonably necessary to operate our business, provide insurance services, respond to your request, or perform the purposes described in this Privacy Policy.

Depending on the circumstances, recipients may include:

Insurance carriers
Insurance wholesalers, brokers, and other insurance intermediaries
Service providers
Customer relationship management providers
AI and chatbot providers
Website hosting providers
Information technology providers
Analytics providers
Advertising and marketing providers
Communications providers
Lead management providers
Payment processors
Professional advisors
Legal or regulatory authorities
Government agencies
Other parties when required or permitted by law

For example, information you provide when requesting an insurance quote may need to be shared with insurance carriers or other insurance-related service providers so that we can evaluate available coverage and obtain or provide a quote.

10. Third-Party Service Providers

We may use third-party companies to perform services on our behalf.

These providers may process information for purposes such as:

Website hosting
Data storage
AI chatbot functionality
Lead management
Customer relationship management
Email communications
Telephone or text communications
Analytics
Advertising
Security
Website performance
Technical support

We expect service providers that process information on our behalf to use appropriate safeguards and to process information only for authorized business purposes.

However, third-party services are governed by their own terms and privacy policies.

11. Information About Insurance Products

Information you provide to us may be used to determine which insurance products or coverage options may be appropriate for your inquiry.

Depending on the type of insurance requested, we may request additional information necessary to obtain a quote or evaluate coverage.

Insurance-related information may be shared with insurance carriers and other parties involved in the quoting, underwriting, servicing, or administration of insurance products, as permitted by applicable law.

This Privacy Policy does not replace any privacy notice, disclosure, consent, authorization, or other notice that may be required by applicable insurance, financial privacy, or other laws.

12. Nonpublic Personal Information

Because Armellino Agency Insurance provides insurance-related financial services, certain information we collect may be considered “nonpublic personal information” under applicable financial privacy laws, including the Gramm-Leach-Bliley Act (“GLBA”).

We will handle nonpublic personal information in accordance with applicable federal and state privacy requirements and our applicable privacy notices.

Our collection, use, and disclosure of information may also be subject to insurance-specific privacy requirements.

13. Protection of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no Internet transmission, electronic storage system, website, or security measure can be guaranteed to be completely secure.

You should exercise caution when submitting information online and should not provide sensitive information through unsecured communications.

14. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to inquiries, providing insurance services, maintaining business and transaction records, complying with legal and regulatory obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Some information may be retained for longer periods when required by law or applicable insurance or regulatory requirements.

15. Your Privacy Choices

Depending on applicable law and the circumstances in which we collected your information, you may have certain choices regarding your personal information.

These may include:

Requesting information about how your personal information is used
Requesting access to certain personal information
Requesting correction of inaccurate information
Requesting deletion of information where legally permitted
Opting out of certain marketing communications
Managing certain cookie or advertising preferences
Opting out of certain types of third-party information sharing where applicable

Some information may not be eligible for deletion or other restrictions because we are required or permitted to retain or process it for insurance, legal, regulatory, security, contractual, or other legitimate purposes.

To make a privacy-related request, contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before fulfilling certain requests.

16. Do Not Track

Some web browsers may provide a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, the Website may not respond to all such signals.

Where required by applicable law, we will honor legally recognized browser-based privacy signals or other applicable opt-out mechanisms.

17. Children’s Privacy

The Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate steps.

18. Third-Party Websites and Services

The Website may contain links to websites or services operated by third parties, including insurance carriers, social media platforms, advertising platforms, or other service providers.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party website before providing personal information.

19. Social Media and Advertising Platforms

We may maintain accounts or advertising relationships with social media platforms such as Meta, Facebook, Instagram, or other platforms.

Interactions with those platforms may be governed by their respective terms, privacy policies, and advertising settings.

Information collected through Website tracking technologies may be associated with advertising platforms in accordance with their applicable policies and your available privacy choices.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Armellino Agency Insurance
1304 NW Federal Hwy
Stuart, FL 34994
Phone: (772) 692-0110

You may also contact us through the contact information provided on our Website.

22. Important Insurance Disclaimer

The Website and its AI chatbot are intended to provide general information and facilitate communication with Armellino Agency Insurance.

AI-generated responses may contain errors or omissions and should not be relied upon as a final determination of insurance coverage, eligibility, rates, policy terms, or underwriting requirements.

No insurance coverage is bound, changed, or canceled through the Website or AI chatbot unless expressly confirmed by an authorized insurance representative or insurance carrier in accordance with applicable procedures.

Actual coverage is governed by the terms, conditions, exclusions, limitations, and endorsements of the applicable insurance policy.

23. Applicable Law

This Privacy Policy will be interpreted and applied in accordance with applicable federal and state laws and regulations governing privacy, data security, insurance, communications, and the protection of personal information.

Where applicable, federal and state insurance privacy requirements may impose additional protections or obligations beyond those described in this Website Privacy Policy.